FAQs

Payment is made online through the payment gateway, eNETS/PayPal via debit/credit card or directly with your PayPal account. For your safety and security, COD (CASH ON DELIVERY), Direct Bank transfers and cheque payments are not accepted with Nutrition Pro online orders or via any of our employees or delivery team.

We ship island-wide except for these areas: Sentosa Island, Government/Military/Airport zones & other known restricted areas in Singapore.

Delivery terms are within 1-2 business days [FOC for orders above S$50 otherwise S$7 delivery charge applies]

Yes! Self collection is available from 11am-1pm & 2pm-4.30pm from Mondays to Fridays at our store: Singapore Handicrafts Building, 72 Eunos Ave 7 #04-06 S409570

Yes, real-time tracking will be made available to you upon successful payment of your orders with stocks availability in hand prior to shipment.

All sales are considered final, there won’t be any monetary refunds. In the event the goods received are defective upon delivery, we will provide a replacement, subject to stocks availability or exchange with a similar product. The defective item needs to be reported within 24hours after you have received the item. Any other reports from the given 24hours time frame will be ignored.

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Yes, email us directly at sales@nutritionpro.sg with your name, company name, contact number, brands and quantity required. Our team will reach out to you asap!

We are a long standing, well-established distributing & wholesale company running for 6 consecutive years in Asia. Our core markets are currently in Malaysia with 12 retail outlets throughout. We are in good relation with all our USA brand partners and emphasize strongly on product originality and quality. Our products are directly purchased and shipped from the U.S.A.

Yes we do! If you are keen to be part of our dynamic team, than email us your profile/cv directly to sales@nutritionpro.sg and our team will be in touch with you.